Molgenics Life Sciences is registered in the United Kingdom, Manchester Science Park, Enterprise House unit 25, Lloyd St N, Manchester, M15 6SE under company number 0161 226 2366.
In this Privacy Policy: “Molgenics Life Sciences”,
“We”, “Our” and “Us” refers to Molgenics Life Sciences and its affiliates; “You”
and “Yours” refers to any person(s) accessing this website (including any
person(s) who access (es) this website on behalf of someone else).
Molgenics Life Sciences respects the customer’s right to privacy. This Privacy policy explains who we are, how we use personal
information about the customer, and how the customer can exercise their privacy
rights.
What
does Molgenics Life Sciences do?
Molgenics Life Sciences is dedicated
to helping bright minded people like our customers develop our future faster
and more efficiently through scientific research and development by providing
high-quality biological reagents and other research tools.
For
more information about Molgenics Life Sciences, please see the about us section of Molgenics Life Sciences website.
What
personal information does Molgenics Life Sciences collect and why?
Personal data is information about an identifiable individual,
called a data subject. It does not include data from which all
identifying information has been removed, this is known as anonymous data. We
may process your personal information for purposes that is permitted by
applicable data protection laws. We will also use your personal
information for the purposes described in this Privacy Policy and/or for
purposes that we explain to you at the time we collect your personal
information.
We
will hold any records of any consent you have given for the processing of
your personal data; any withdrawal of any consent; and the suppression of
personal data. This is to ensure that we
have your consent where necessary and to ensure that we act on your withdrawal of consent
and to comply with requests from you to exercise
your rights as a data subject. The legal basis we have to hold these
records are to comply with our legal obligations.
Individuals who are
our customers:
We may collect details like your name, e-mail, delivery/billing
address, your bank account, credit or bank card and
any other personal data you provide when placing an order with us. We collect this information to fulfil
the order and deal with returns and preventing
fraudulent transactions. The legal basis we have for collecting this information
is our legitimate interest in fulfilling the order and dealing with returns
and your company’s and/or organisations legitimate interest in our fulfilling
the order and dealing with returns.
We may collect details of your transactions to maintain our
business and financial records. The legal basis we have for collecting
this information is to perform the contract and to comply with legal obligations.
We may collect your name and the name of your business if we use any quotation or testimonial from you in our promotional materials or Molgenics Life Sciences website which will help us to market our products and services and to promote our business. Our legal basis for collecting this information is our legitimate interests in marketing and selling our products and services and promoting our business.
Individuals who visitors
to our website:
We collect any feedback and responses to any survey or
questionnaire, unless that feedback/response is anonymous and therefore not
personal data. We collect this date to help us to improve our products
and services. The legal basis we have to collect this specific
information is our legitimate interests in running our business.
Individuals who enquire about our company or make
a complaint:
We collect your name and contact and any other details you provide to
us, such as your company or organisation, and the country in which you are
located so we can deal with your enquiry or complaint. The legal
basis we have for collecting this specific information is our legitimate
interests in dealing with your enquiry or complaint and your company’s/
organisation legitimate interest in our dealing with your enquiry or complaint.
We may also document these enquiries and/ or complaint and what we have responded
with to ensure we have fulfilled the contract
to comply with our legal obligations.
Individuals who are our prospects/officers/contacts:
We may collect your name, address, email address, phone number and other personal data you or your company or organisation provide to us. This allows us to communicate with prospects. The legal basis we have for collecting this information is to take steps at your request before entering into a contract, our legitimate interests in marketing and promoting our business, and your organisation’s legitimate interests in receiving information about our products and services.
Individuals we meet at conferences/events:
We collect information on your name, email address, phone
number, job title and any other details you provide including the products
and/or services in which you have expressed an interest in. This is so
we can provide you with the necessary information needed upon request. Our
legal basis for collecting this information is our legitimate interests in
marketing and selling our products and services and promoting our business.
Individuals who contact us to exercise their
rights as data subjects:
We will collect
information on your name and other
details which you provide to us and hold a record of your request and of
our response so we
can check your identity and deal with any request from you to exercise your
rights as a data subject. The legal basis we have to collect this information
is to comply with our legal obligations.
We may have more than one lawful basis. Please contact
us if you want to know which basis applies.
Marketing
You
will receive marketing communications from us if you have requested and accessed
information from our website, purchased products from us, and/or when you contacted
our customer service teams, provided you have not opted out of receiving
marketing communications. You can opt out of that at any time by contacting
us or by clicking on the “unsubscribe” link at the bottom of every marketing
e-mail we send you.
Please
note that stopping marketing messages will not stop any service communications.
For example we may send you information about products and services
similar to those which you have enquired about or bought from us in the past.
We do not share personal data with anyone for marketing purposes.
We
have not, and will not, sell your personal data to any third party. This
includes ‘selling’ as defined under the California Consumer Privacy Act of 2018.
We may share your information with trusted third parties and partners:
Consultants, contractors and other suppliers who have a need to know in order to perform their obligations to us, for instance anyone who delivers our products.
Any business we merge with.
Any company or business we acquire.
Our professional advisers.
Any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person.
We require all third parties to respect the privacy of your personal data and to treat it in accordance with the law. We do not give permission for our third party service providers to use your personal data for their own purposes unless you give your consent.
Third party links on Molgenics Life Sciences website
Our website includes links
to third party websites, plug-ins, and applications. Enabling those connections
by clicking on the links may allow third parties to collect and/or share data
about you. We do not control these third-party websites and are not responsible
for their privacy statements. We encourage you to read the privacy
notice of every website you visit.
International data transfers
Our staff may access personal data when they are
outside the United Kingdom, but the same safeguards will apply as if our staff
were accessing personal data from within the United Kingdom. We will not
transfer any data outside the United Kingdom unless it is subjected to at least
one of the following:
You giving your explicit consent to the transfer of your personal data.
The transfer is necessary for the establishment, exercise or defence of legal claims.
We cannot enter into or perform a contract with someone else and which is in your interests without making that transfer.
We transfer it to a country which follows the regulations under the approved model data protection clauses, which require companies to protect personal information they process from the EEA in accordance with all European Union data protection law.
We cannot take steps you have requested us to take without making that transfer.
Retention
of data
We will not hold your personal data any longer than necessary.
We retain personal information from you to achieve our stated purposes. For
example, to provide you with a service you have requested or to comply with
applicable legal, tax or accounting requirements.
The law requires us to keep information given by our customers
for six years after they cease being customers and so we will securely store
your personal information and isolate it from any further processing until
deletion is possible.
Your
Rights
In certain circumstances, subject to certain restrictions and
applicable law, you may have the following data protection rights:
To be informed on how we handle your personal data; we do this through our Privacy Policy document.
You can ask us to confirm whether we hold or use your personal data. If we do hold your personal data, you can ask us for a copy of it.
You can have incorrect or incomplete data corrected.
You can request deletion of your information (We may not always be able to comply with your request for legal reasons).
To object any processing of your information.
Ask us to restrict processing of your personal information.
Request portability of your personal information.
To opt-out on any marketing communication.
If you have consented to us using your personal information you can withdraw this consent at any time; this will not affect our earlier use of your data with your consent.
To complain to data protection authority.
We respond to all requests we receive from all individuals
wishing to exercise their data protection rights in accordance with data
protection laws. You will not have to pay a fee to exercise your data
protection rights but we may charge a reasonable fee or we may refuse to
comply with your request if it is clearly unfounded, repetitive or excessive.
As a security measure we may request specific information
from you to help us confirm your identity and ensure your right to exercise
your data protection rights.
Changes
to the Privacy Policy
If we change how we use your personal data, we will let you know
through appropriate measures to inform you or to obtain your consent, if and
where this is required by applicable data protection laws. If you do not
agree to the changes you can stop giving us your personal information.
This Privacy Policy was last updated on 3rd March
2022.
Contact
us
If you have any concerns, questions or want to exercise your rights of have any complaints please contact us:
Email: Info@molgenics.co.uk
Telephone number: 0161 226 2366
Post: Unit 13, Greenheys building, Pencroft Way, Manchester Science Park, Manchester, M15 6JJ, United Kingdom